Got questions about your shopping journey? We’re here to help! Below, you’ll find answers to common questions about compatibility, shipping, returns, and more.
Yes! Our smart watches are compatible with iOS 10+/Android 6+ devices via Bluetooth 5.0 for seamless connectivity.
Delivery times vary by location. You can check estimated times at checkout or track your order via the link in your shipping confirmation email.
Absolutely! Enjoy a 30-day hassle-free return policy. Contact us for a free return label or exchange.
We accept credit/debit cards (Visa, Mastercard, AMEX), PayPal, and bank transfers for secure transactions.
Prices are displayed in USD by default, but PayPal and some card providers may convert to your local currency.
Yes! We use 256-bit SSL encryption to protect all transactions, ensuring your data stays confidential.
Contact our support team immediately at support@itskmei.com, we’ll assist if your order hasn’t been processed yet.
Refunds are initiated within 3–5 business days of receiving your return. Timing depends on your payment provider.
For bulk order inquiries, please reach out to our wholesale team at info@itskmei.com for personalized quotes and dedicated service.
SKMEI Watch Factory Direct: Durable, Waterproof, Shipped Worldwide.
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SKMEI Watch Factory Direct: Durable, Waterproof, Shipped Worldwide.
